Appointments/Contact

Before making an appointment, please inform yourself about the specifics of our Integral Evolution concept and also about our currently applicable fees. This form of therapy is just right for many patients, but not for others.

After many years of experience, we have also decided not to work with certain groups of patients. The conditions under which we do not accept patients can be found here. Under “New here?” , “Is Integral Evolution right for me?” and the “Frequently asked questions” you can find information about the therapy in our practice.

Our practice is currently the only practice working according to the principles of Integral Medicine and, more specifically, the Integral Evolution system. Therefore, we can’t give you any information about colleagues working the same way. 

Before booking your first appointment, please read the instructions under the “Before booking an appointment” tab completely so that your treatment can run smoothly.

It is extremely important to us that you know exactly what to expect in terms of therapy with us.

Because a therapy with us is not only different than with a doctor, it also differs significantly from the therapy of other alternative practitioners. Our therapy requires much more commitment from you than other therapies.

To ensure that we only work with patients who are really willing to make the necessary commitment, we ask you to take a detailed look at the circumstances of the therapy (concept, procedure, conditions, prerequisites, costs, etc.) before booking your first appointment.

Requests for cooperations of any kind - please read before contacting me

As a matter of principle, we do not promote any manufacturers of nutritional supplements or preparations on our website.

There is already enough information about these little helpers on the internet and in books, so that we want to concentrate completely on the approach of “Integral Medicine” on our practice page.

In addition, we follow a completely different concept than classical naturopathy, so that a targeted highlighting of product x or y makes no sense from our point of view. We also do not promote “functional medicine”, but “integral medicine”.

We are not interested in new supplements, energy medicine, or other products. We also do not need devices, lasers, capsule fillers, scales, weight loss aids, or similar. 

Please do not send us any offers in this regard for our relief. 

We are open to genuine collaborations as long as they truly fit our concept and are fully compatible with what we represent. For this, please familiarize yourself in detail with our concept before contacting us. It really is different from anywhere else. We are not an automatic fit just because we both talk about or are interested in development or health. If your approach is similar to ours and you are not only interested in promoting function improvement of parts of the human organism, please feel free to contact us.

Katia Trost would also be happy to join your podcast, summit or video channel – provided our content fits with your content. She will not do debate rounds in which she is supposed to “defend” my position, though. Just send us info about your work, podcast, or channel when you inquire with us. Then we’ll see if we can get together. 

Before booking an appointment

Initial conversation

Every treatment begins with the initial consultation. It is not possible to book any module or other appointment right away without an initial consultation having taken place. Your therapist will be licensed naturopath, trauma therapist and nurse Ulrike Hilpert.

It is neither sensible nor possible to book the first module at the same time as booking the initial conversationioon. This does not waste any time, but allows us to make the process as efficient as possible. Our approach is based on years of experience. The presented procedure has proven to be the most useful for the patient. Adherence to a certain procedure is an important part of treatment in our practice. From the very beginning, our cooperation depends on you, the patient, being willing to engage in it.

Please note that patients may wait 3-4 weeks for an appointment.

Medical history

The initial appointment is always by phone or Zoom. Zoom, similar to Skype, is a teleconferencing program, only more secure in terms of privacy.

Because of CV-19, the medical history only takes place by phone or Zoom. However, blood draws will take place in the office. Please come to the appointment alone and with a mask.

Blood draws

Blood draws must always be booked separately. 

The blood draw takes about 30-45 minutes and is not included in the time for intake. For logistical reasons (Walsh test), our blood collection always takes place only at certain times, please reach out to practice for details. 

As an international patient, you may want to organize the blood draw yourself, see here

Appointments for the blood draw are made from 8am-12pm. More information on the practicalities of the Walsh Test can be found here.

Please note that only a limited number of patients can take the Walsh Test through our practice each month. Spaces in the special cargo container we use to ship samples to the US are limited. Unfortunately, we cannot accommodate any additional testing requests beyond the capacity limit of the freight container. In many cases, the slots for testing in the current month, and sometimes in the next month, are already full. We always offer patients the next testing opportunity. Advancing patients in the schedule (for whatever reason) is simply not possible. But you will always have the opportunity to arrange for your own blood withdrawal, as stated above.

Follow-up appointments

Therefore, please book follow-up appointments in a timely manner.

Appointments for acute homeopathic treatment

Appointments for acute homeopathic treatment can only be booked online until 6pm the day before. Appointments received after this time will not be considered or confirmed for the next day. Please pay attention if your desired appointment is confirmed, even if you have booked it before 6 pm of the previous day. Acute appointments always take place by telemedia (more on acute appointments here).

Our practice is an appointment practice. Emergencies do not belong in a medical practice, but in a hospital. Emergencies result from complaints in which serious harm to health or life is expected. Acute complaints, even if they are unpleasant, are not emergencies.

Treatment contract

For organizational and legal reasons, we need the following information from you before treatment begins:

  • The signed patient contract, which also includes the data protection regulations regarding the treatment. Since in a therapeutic relationship particularly sensitive personal data are already discussed in the first minute of treatment, a subsequent regulation of the data protection relationship makes little sense.
  • Your personal data
  • Contractual arrangement before the appointment: The treatment contract can be conveniently and legally transmitted to us online. You will receive it after booking your appointment. By signing our contract, you are accepting our terms of service, which you can find here.
  • If you have any questions about the contract, please contact Ms. Topal, see below.

Please note: Appointment bookings for the first appointment are initially reserved only and will be confirmed only after signing the treatment contract. If this is not the case after 7 days, the appointment will be automatically canceled by our system.

Binding appointment booking

Please note that appointments are only bindingly booked when we have received the above information from you.

You will receive a confirmation of your appointment by e-mail in writing via the e-mail address info@katiatrost.de (title of the e-mail: “Termin gebucht”).

Reservations, on the other hand, are not binding bookings of appointments.

Minors need the consent of their parents or a guardian. The parents or guardian will then sign the treatment contract. 

Our fees will not be reimbursed by health insurance companies, private health care insurances, and state agencies. We do not work with insurance.

Booking by telephone

If you would like to make an appointment by phone, please feel free to contact our part-time assistant, Ms. Petra Topal.

The latter will call you back after 48 hours at the latest so that you can then make an appointment.

Phone: +49 (0)40 41354412.

You do not need to dial the zero for the area code if you are calling from abroad. Please tell us that you are an international patient (with your timezone) interested in the Integral Evolution program since we have a second practice. 

Please use this number exclusively for booking appointments. You will be connected to our secretary’s office. Ulrike Hilpert’s direct phone number is NOT for making appointments or spontaneous calls.

General inquiries from those seeking help or advice cannot be made outside of treatment for legal reasons, so such call-back requests will not be answered. Due to time constraints, we are also unable to respond to reader inquiries (website, blog, book, newsletter). This also applies to inquiries from colleagues with whom we can only exchange ideas in the context of seminars and supervision. If you are a colleague and interested in learning our method of Integral Medicine, please go here.

No advertising calls! This includes collaborations for money, back-link requests, “guest articles” or direct marketing systems with commission.

Please do not use this number for last-minute cancellations. Please use the cell phone number you received with your appointment confirmation.

Cancelation of appointments

You can cancel or reschedule appointments free of charge up to 48 hours before the start of your appointment. You can do this by email or phone. We charge a cancellation fee for appointments canceled at short notice, see fees.

If you combine appointments (e.g. intake and blood draw), you must cancel both appointments separately.

Booking by e-mail

You can also reach Ms. Topal by e-mail at info@natuerliche-hormonregulation.de.

Please use this address only for appointment requests. Please tell us that you are an international patient (with your timezone) interested in the Integral Evolution program since we have a second practice.

When booking your initial appointment, please do not send any information or findings about your medical history. You will be given ample opportunity to present your medical history in detail before module I starts.

General inquiries from those seeking help or advice cannot be made by e-mail for legal reasons, so such e-mails will not be answered. Due to time constraints, we also cannot answer reader inquiries (website, blog, podcast, book, newsletter). This also applies to inquiries from colleagues with whom we can only exchange information in the context of seminars and supervision. If you are a colleague and interested in learning our method of Integral Medicine, please go here.

No advertising calls or advertising requests via email.  This includes collaborations for money, back-link requests, “guest article” product promotions (we don’t need nutritional supplements, testing procedures or equipment, and pens, etc. either), or direct marketing systems with commission. We do not place affiliate links on this site. So please do not write to us in this regard either.

To new patients:

Detailed information about diet/lifestyle/nutritional supplements and much more will be provided by your therapist in due course. Questions regarding this cannot be answered in advance. Thank you for your patience and understanding.

Address + Directions

Address

The practice address is:

Naturopathic practice for Integral Evolution

Katia Trost (If you have mail for Ulrike Hilpert please address it to her)

Hansastrasse 14

20149 Hamburg

The practice bell is located at the main entrance (Hilpert/Trost practice) to the left of the garden entrance.

Please do not bring dogs or children to your appointment. Not even if they are to remain outside in the waiting area. This always creates a disturbance, no matter how loving the children/dogs may otherwise be.

We have a by appointment practice. It is best to arrive about 5 minutes before your appointment time or on time. Unfortunately, our waiting area is not designed for long waits. Since we do not have a receptionist, we often have to do prep work before patient appointments or follow up after patient appointments, and we always need the waiting area as well.

Please do not send us any unsolicited samples/goods!

Directions

Here you will find a link to Google Maps. Notice that Google will find us under “Praxis für natürliche Hormonregulation”, which is part of our German practice. 

The practice does not have its own parking spaces. However, with a little luck, you will find parking spaces in our street Hansastraße. Please allow some time to find a parking space.

The nearest subway stop is Hallerstraße (subway U1), which is also connected to the main train station. This stop is a 5-minute walk from the practice.

The nearest long-distance train station is Hamburg Dammtor. You can reach the practice on foot from there via Rothenbaumchaussee in 20 minutes. By bus, you can reach the practice from Dammtor station in about 10 minutes with line 109 (Alsterchausee stop) or 34 (U Hallerstraße stop).

Hamburg airport is about 20 minutes away by cab.

Contact

If you have inquiries that do not relate to appointments or treatment in the office, you can contact us as follows:

By email:

info@integral-evolution.com

Please do not use this e-mail address to book appointments or to ask questions concerning your treatment with us (see booking). The inquiries will be screened by Petra Topal and forwarded to us if necessary.

General inquiries from those seeking help or advice cannot be made by e-mail for legal reasons, so such e-mails will not be answered. Due to time constraints, we also cannot answer reader inquiries (website, blog, book, newsletter). This also applies to inquiries from colleagues with whom we can only exchange information in the context of seminars and supervision. If you are a colleague and interested in learning our method of Integral Medicine, please go here.

No advertising requests! This includes collaborations for money, back-link requests, “guest articles”, product advertising (we don’t need supplements, tests, or equipment), or direct marketing systems with commission.

If you have any questions regarding accounting, please feel free to contact Ms. Petra Topal at info@katiatrost.de.

To new patients:

Detailed information about diet/lifestyle/nutritional supplements and much more will be provided by your therapist in due course. Questions regarding this cannot be answered in advance. Thank you for your patience and understanding.

By phone:

+49 (0)40 41354412. You will not have to dial the zero for the area code calling from abroad.

No advertising calls! This includes cooperations for money, back-link requests, “guest articles” or direct marketing systems with commission.

We will call you back as soon as possible, but certainly within 48 hours (exception: announced vacation).

Working hours

Ulrike Hilpert offers the following practice hours:

Monday, Wednesday, Thursday: 8 a.m. – 1 p.m. as well as 3 p.m. – 6 p.m.

Tuesday: Acute appointments only 8-9 o’clock, regular 15-18 o’clock

Friday: 8 am – 1 pm

Appointments from 8-9 a.m. are reserved for acute care appointments on Monday through Thursday.

Blood draws usually take place only until noon.

Languages

We speak English and German. All our material is available in English and German. 

Ulrike Hilpert understands some Spanish but is not completely conversational in it. 

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Newsletter

Want to stay up to date? Sign up for our newsletter choosing the list you want to be on! Please confirm your subscription through e-mail - we are legally obliged to have you double opt-in! We will never share your data. We will not spam you with e-mails. Other than what you signed up for, you may get an e-mail with announcements not more than four times a year, probably less. If you have any trouble with signing up, please let me know under info@integral-evolution.com. There seems to be a bug that only a few people get and I haven't been able to find. I will add you to the list manually. Thanks and sorry for any inconvenience.

Disclaimer

The contents of this website are not intended to substitute for professional medical advice, diagnosis, or treatment. All statements made are purely informative and exclusively relate to the author’s opinion and experience. No guarantees or promises of success should be derived from any healing modalities or cases discussed on this page.